Privacy Policy
Effective Date: May 30, 2026
Last Updated: May 30, 2026
Welcome to Klicks Media. We are a digital marketing and ecommerce services agency based in Kuwait, specializing in Shopify development, paid advertising, content creation, UGC production, and logistics services for ecommerce brands. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or use our services. We value your privacy and are committed to safeguarding your personal data in accordance with Kuwait data protection laws, GDPR (for EU users), and international standards.
Please read this policy carefully. If you have questions or wish to exercise your rights, contact us at info@klicksmedia.com.
1. Information We Collect
We may collect personal and business information that you provide directly, including your name, company name, email, phone number, and service interests. We also collect website analytics data, cookies, and information about your interactions with our website and services.
In addition to personal details, we gather certain technical and usage information automatically through cookies and analytics tools. This data may include IP address, device type, browser version, geographic location, and usage patterns.
Our data collection includes (but isn’t limited to): [1] Information you submit through forms, booking calls, email signups, or inquiry channels. [2] Data collected by cookies, trackers, or integrations from third parties such as Google Analytics and Shopify.
2. How We Collect Information
We collect your information in the following ways:
- Information you provide: e.g., via contact forms, bookings, or email signups.
- Automated tracking: e.g., cookies, analytics software such as Google Analytics.
- From third-party integrations: e.g., Meta Ads, Cal.com (for bookings), Shopify, CRM/email marketing tools.
Our systems automatically collect certain data to improve user experience, secure our website, and monitor performance.
3. Why We Collect Information
We collect and process your data to:
- Deliver and improve our services
- Communicate about projects, inquiries, or support
- Provide marketing and updates with your consent
- Analyze website and service performance
- Ensure legal and regulatory compliance
We always aim to minimize the data we collect to what’s necessary for operational and legal purposes.
4. How We Use Your Information
We may use your personal and business data to:
- Provide digital marketing, development, and logistics services
- Manage accounts, deliver client communications, and send transaction-related messages
- Conduct marketing campaigns and analyze performance (with your consent)
- Operate and optimize website functionality and business processes
We do not sell your information. We may use aggregated or anonymized data for statistical or research purposes.
5. Third-Party Services
We rely on trusted partners and platforms to provide our services. Your data may be processed or stored by third-party tools including:
- Google Analytics (website analytics)
- Meta Ads (advertising)
- Cal.com (call/meeting bookings)
- Email marketing tools
- Shopify (for ecommerce stores)
- CRM tools (managing relationships and communications)
These parties process personal data as required to operate, analyze, and enhance services. Please review their respective policies for details on how your data is handled outside Klicks Media.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Retention periods vary depending on the type and purpose of the data.
For example, basic account data and contracts may be retained as long as you are a client. Analytics and website usage data may be kept for internal reporting until no longer necessary. Data needed for legal, regulatory, or dispute resolution purposes may be kept for longer.
Once retention periods expire, we securely dispose of or anonymize your data.
7. Your Rights
You have important rights relating to your personal data. These include the right to:
- Access and review your stored information
- Correct or update inaccurate or incomplete data
- Delete your personal data (
